We understand that suffering from medical hair loss can be a very overwhelming experience. With so much uncertainty and unanswered questions, it can be hard to make recovery your only main concern. Rest assured, Adoriya is here to help ease this process. While some health insurance carriers offer full or partial reimbursement for a medical cranial prosthesis wig unit, many do not. Some of the medical conditions that typically quality for health insurance reimbursement are:

1) Alopecia hair loss

2) Chemotherapy related loss

3) Trichotillomania related loss

4) Radiation Related hair loss

5) Thyroid related hair loss

6) Kidney related hair loss

7) Cancer related hair loss

8) Medical issue related hair loss

Below, you will find important steps on how to seek medical reimbursement via your health insurance carrier. If you still have any questions, do not worry. Our friendly and knowledgeable customer service agents are available to assist with any outstanding questions. Please contact us at 833- ADORIYA.

Contact your insurance company to confirm coverage: First, you must contact your health insurance to pre-authorize your purchase. Your health insurance carrier will confirm if a “cranial hair prosthesis” or “medical hair replacement” unit is covered by your insurance. It is very important that you do not use the term “wig” when corresponding with your health insurance carrier. Wigs are considered a cosmetic purchase, and not commonly covered by insurance. A cranial prosthesis is a wig for medical patients who are experiencing permanent or temporary hair loss due to a medical condition. “Cranial prosthesis” is the appropriate term to use when applying for medical insurance coverage or a tax deduction.

Once coverage is confirmed, it is important to ask the following questions when corresponding with your health insurance carrier:

1) What type of cranial prosthesis is covered (i.e. synthetic wigs, human hair wigs, etc.)?

2) How much of the cost will they cover?

3) What specific terminology do they need to have on the prescription for a wig?

4) What specific documentation do they need to submit your claim?

Once coverage is confirmed and the above questions are answered, your medical doctor must provide you with a prescription for a “cranial prosthesis” unit not a “wig”. Advise your medical doctor on how your health insurance carrier requires for your prescription to be written so there are no issues seeking reimbursement for your purchase. Typically, prescriptions must be written for a “cranial prosthesis” and include the medical procedure code A9282. If possible, also request for your medical doctor to include a letter of medical necessity. This will strengthen your request for medical reimbursement.

Next, it's time to place your order. You can place your order on Adoriya.com or by phone, and we will provide a detailed medical reimbursement receipt. If placing your order online, our custom order form includes a section to request a detailed receipt for reimbursement from your health insurance carrier.

CONGRATULATIONS! It's finally time to file your claim. Provide your health insurance carrier with your prescription, Adoriya’s detailed receipt for medical reimbursement, and a completed claim form.

There are other options for reimbursement if your insurance company does not cover your purchase. Your purchase may qualify as a tax deduction. If your medical bills are over 7.5% of your income, then the wig would become tax deductible. You can also talk with your doctor or social worker about local programs that can cover part or the full cost of your purchase. We recommend also contacting your local chapter of the American Cancer Society, National Alopecia Areata Foundation (NAAF), and other foundations about qualifying for financial assistance toward the purchase of a cranial prosthesis or wig.

While this process may appear overwhelming, our customer support team is here to assist you within the comfort of your home from beginning to end. You can make your purchase via our secure website or contact us via phone, and we can address all questions and concerns you may have. We assist customers suffering from medical hair loss daily, and we are confident that we can assist you. So, what are you waiting for? Contact us today at 833- ADORIYA!