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ADORE ADORN ADORIYA
If eligible, free shipping will be applied at checkout. INTERNATIONAL ORDERS & SHIPPING POLICIES International orders can be processed using our standard checkout method. For the protection of our customers we have strict policies regarding address verification for all orders and we only ship to confirmed PayPal addresses. We are unable to make any exceptions to this policy. Please contact your card issuer or Paypal, as applicable, PRIOR to making a purchase to confirm your address or provide PayPal with any additional information required verify your address. Thank you for understanding.
Due to flammability and/or hazardous material regulations beyond our control, the following products are not available for shipment outside the Continental United States: isopropyl alcohol, C22 Solvent, Tdi Knot Sealer, Ultra Hold and any other liquids that may be deemed unsuitable for international shipment. International Shipping Fees, Taxes and Duties (VAT) are the responsibility of the recipient. The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. International orders are charged a flat shipping fee of $40. Stock wigs ship via UPS or Fed Ex.
STOCK WIGS and Clearance items Ship within 1 business day if ordered by 3 p.m. (EST). Generally delivered in one week. Orders are shipped on business days, Monday through Friday. When an item is not in stock, we ship it as soon as it is available. Custom orders generally ship within their estimated delivery times
SIGNATURE CONFIRMATION REQUIRED All orders are shipped insured with signature confirmation. Once you have received your tracking number and confirmation of shipment, please make arrangements to be home on the scheduled date of delivery or to retrieve the item from your local UPS facility or Post Office, For the protection of our customers, packages will only be shipped to the billing address associated with the credit card or to your confirmed PayPal address, as applicable. Please contact your card issuer or PayPal, as applicable, PRIOR to making a purchase if you require delivery to a different address. IF YOUR ADDRESS DOES NOT MATCH, YOUR ORDER MAY BE AUTOMATICALLY CANCELED. Any shipment that needs to be re-shipped due to a customer supplying an incorrect address will be charged a separate fee. Free, when offered, shipping is not applicable to re-shipped or re-routed orders. WE WILL NOT WAIVE SIGNATURE SERVICE ON ORDERS OVER $75.
We currently ship orders through FEDEX, UPS ,DHL,TNT and USPS. We have the right to change carriers at any time. We aim to select the quickest option available.
Shipping charges and delivery time estimates for all shipping methods will be automatically calculated when you enter your zip code on the product page, however these times may not take into account requested modifications so please allow additional time for special requests.
You have the option of paying an additional $15 for Saturday delivery , If you need an item urgently, please call us Monday-Friday between anytime to confirm availability.
Due to varying item availability and warehouse locations, your items may be shipped separately when you place an order for multiple items. We will not charge you extra for split shipments. The invoice you receive with your order will tell you which items have been shipped separately, and you can use Track Your Orders to see if the rest of your order is on its way. If your shipment(s) arrives and you still have questions about items missing from your order, please contact us and one of our Customer Service Associates will be happy to help you.
We currently offer free shipping promotions except for a few countries.
To expedite delivery, many orders are shipped factory direct. For customs purposes, we may mark hair as "Synthetic fibers" and undervalue the package so that our customers are not charged customs duties and VAT for orders delivered to the United States. This is done in accordance with applicable regulations from our shipping facility. Units are certified and guaranteed 100% human hair. We do not sell synthetic hair and the designation is strictly for purposes of importing
To track your order, please log into your account, or use the tracking link emailed to you. You can also email or call us.
Please be advised that Adoriya assumes no responsibility for delays or lost orders. Once we assign the package to a carrier, the package is no longer in our control and becomes the carrier's responsibility. If your item is lost in transit, it will be replaced once a claim is placed with the carrier. But we will be committed to help you track orders and handle transit/lost matter.
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